Support
Customer Support
PLATHAUS LLC · Austin, TX
Need a hand with a booking, a mix, a beat purchase, or a payment? We're here to help. Reach us by email and we'll get back to you fast.
Contact Us
hello@plat.haus
We respond to all inquiries within 24–72 hours.
What We Help With
- Studio sessions — booking, rescheduling, cancellations, and questions about your session.
- Mix & master orders — order status, revisions, file delivery, and formats.
- Beats & licenses — purchases, license terms, downloads, and receipts.
- Payments & billing — charges, refunds, and payment methods.
- Account — sign-in help, profile updates, and data requests.
Policies
For full details on terms, cancellations, and refunds, see our Terms of Service and Privacy Policy.
Business Details
PLATHAUS LLC
Austin, TX
hello@plat.haus